Why can't I download Mystic Messenger?
If you are a fan of otome games, you may have heard of Mystic Messenger, a mobile game developed by Cheritz that allows you to experience a love story through an interactive messaging app. You can chat with attractive characters, receive phone calls and texts from them, and join their secret party planning association called RFA.
why can 39;t i download mystic messenger
Mystic Messenger is a popular game that has been downloaded by millions of users worldwide. However, some users may encounter problems when trying to download or play the game. For example, they may get an error message saying "Service Unavailable" or "Back-end server is at capacity", or they may find that their save files are gone or corrupted.
If you are one of those users who are wondering why you can't download Mystic Messenger, don't worry. In this article, we will explain some common issues that prevent users from downloading or playing the game, and we will provide some solutions on how to fix them.
How to check Mystic Messenger server status
One of the possible reasons why you can't download Mystic Messenger is that the game's server is down or undergoing maintenance. This means that the game is temporarily unavailable for all users, and you will have to wait until the server is back online.
How can you tell if the game's server is down or undergoing maintenance? One way is to monitor the #mysticmessenger hashtag on Twitter, where you can see if other users are experiencing similar issues or if there is any official announcement from Cheritz, the developer of the game.
If you see a lot of tweets complaining about the game not working, or if you see a tweet from Cheritz saying that they are working on fixing the problem, then you can assume that the game's server is down or undergoing maintenance. In that case, you will have to wait until the problem is resolved before you can download or play the game.
How to update Mystic Messenger to the latest version
Another possible reason why you can't download Mystic Messenger is that your game is not updated to the latest version. Sometimes, Cheritz releases new updates for the game that fix bugs, add new features, or improve performance. If your game is not updated to the latest version, you may encounter errors or glitches when trying to download or play the game.
How can you update your game to the latest version? It depends on whether you are using an Android or an iOS device. If you are using an Android device, you can check for updates on Google Play by following these steps:
Open Google Play and tap on the menu icon (three horizontal lines) on the top left corner.
Tap on My apps & games and look for Mystic Messenger on the list of installed apps.
If you see an Update button next to the game, tap on it and wait for the update to finish.
If you don't see an Update button, it means that your game is already updated to the latest version.
If you are using an iOS device, you can check for updates on App Store by following these steps:
Open App Store and tap on your profile icon on the top right corner.
Scroll down to see the list of apps that have updates available.
If you see Mystic Messenger on the list, tap on Update and wait for the update to finish.
If you don't see Mystic Messenger on the list, it means that your game is already updated to the latest version.
It is important to keep your game updated to the latest version because it can prevent some download issues and improve your gaming experience. However, sometimes updates can also cause problems, so you should always backup your data before updating your game.
How to fix Mystic Messenger download issues
If you have checked the game's server status and updated your game to the latest version, but you still can't download Mystic Messenger, then you may need to try some other solutions. Here are some common ways to fix Mystic Messenger download issues:
Restart the game and your device
Sometimes, a simple restart can solve some minor glitches or errors that prevent you from downloading or playing the game. To restart the game, you need to fully close the app and reopen it. To fully close the app, you need to swipe it away from your recent apps list or force stop it from your settings. To reopen it, you just need to tap on its icon as usual.
To restart your device, you need to turn it off and then turn it on again. Depending on your device model, you may need to press and hold the power button or use a combination of buttons to turn it off and on. You can also try rebooting your device into safe mode, which can disable some third-party apps that may interfere with the game.
Restarting the game and your device can refresh their memory and clear some temporary files that may cause download issues. However, this may not work for more serious problems, so you may need to try other solutions if this doesn't help.
Clear cache and data
Another way to fix Mystic Messenger download issues is to clear cache and data of the game. Cache is a type of memory that stores some data from the game, such as images or sounds, to make it load faster. Data is a type of memory that stores other information from the game, such as your save files or settings. Clearing cache and data can free up some space on your device and remove some corrupted or outdated files that may cause download issues.
However, clearing cache and data will also delete your save files and settings, so you should backup your data first before doing this. You can backup your data by using the in-game cloud save feature or by using a third-party app such as Helium or Titanium Backup. To clear cache and data of the game, you need to follow these steps:
Go to your device's settings and tap on Apps or Applications.
Find Mystic Messenger on the list of apps and tap on it.
Tap on Storage and then tap on Clear cache and Clear data.
Confirm your action and wait for the process to finish.
After clearing cache and data, you will have to download the game again from scratch. You will also have to restore your backup data if you want to continue from where you left off.
Reinstall the game
If clearing cache and data doesn't work, you may need to reinstall the game completely. Reinstalling the game means uninstalling it from your device and then installing it again from Google Play or App Store. This can help with download issues by removing any corrupted or missing files that may prevent the game from running properly.
However, reinstalling the game will also delete your save files and settings, so you should backup your data first before doing this. You can backup your data by using the in-game cloud save feature or by using a third-party app such as Helium or Titanium Backup. To reinstall the game, you need to follow these steps:
Go to your device's settings and tap on Apps or Applications.
Find Mystic Messenger on the list of apps and tap on it.
Tap on Uninstall and confirm your action.
Go to Google Play or App Store and search for Mystic Messenger.
Tap on Install and wait for the game to download and install.
After reinstalling the game, you will have to restore your backup data if you want to continue from where you left off.
Contact Cheritz customer support
If none of the above solutions work, you may need to contact Cheritz customer support for further assistance. Cheritz is the developer of Mystic Messenger and they are responsible for fixing any issues or bugs that affect the game. You can contact them by email or through their website and provide them with some information about your problem.
To contact Cheritz customer support by email, you need to send an email to and include the following information:
Your device model and OS version.
Your game version and language.
A detailed description of your problem and the steps you have taken to solve it.
A screenshot or a video of your problem if possible.
To contact Cheritz customer support through their website, you need to visit and fill out the form with the same information as above.
After contacting Cheritz customer support, you will have to wait for their reply. They may take some time to respond, depending on the volume of requests they receive. You should be patient and polite when communicating with them, and follow their instructions carefully. They may ask you for more information or suggest some solutions that you can try.
Conclusion
Mystic Messenger is a fun and immersive game that lets you experience a love story through an interactive messaging app. However, sometimes you may encounter problems when trying to download or play the game. These problems can be caused by various factors, such as server issues, outdated versions, corrupted files, or device compatibility.
In this article, we have explained some common issues that prevent users from downloading or playing Mystic Messenger, and we have provided some solutions on how to fix them. We hope that this article has helped you solve your problem and enjoy the game. If you have any feedback or questions, please feel free to leave a comment below.
Frequently Asked Questions
Here are some frequently asked questions about Mystic Messenger download issues:
Q: How can I backup my Mystic Messenger data?
A: You can backup your Mystic Messenger data by using the in-game cloud save feature or by using a third-party app such as Helium or Titanium Backup. To use the in-game cloud save feature, you need to follow these steps:
Open the game and tap on Settings on the top right corner.
Tap on Account and then tap on Save/Load.
Tap on Save Data and choose a slot to save your data.
Enter your email address and password and tap on Confirm.
To use a third-party app such as Helium or Titanium Backup, you need to follow the instructions of the app. You may need to root your device or use a PC to backup your data with these apps.
Q: How can I restore my Mystic Messenger data?
A: You can restore your Mystic Messenger data by using the in-game cloud save feature or by using a third-party app such as Helium or Titanium Backup. To use the in-game cloud save feature, you need to follow these steps:
Open the game and tap on Settings on the top right corner.
Tap on Account and then tap on Save/Load.
Tap on Load Data and choose a slot to load your data.
Enter your email address and password and tap on Confirm.
To use a third-party app such as Helium or Titanium Backup, you need to follow the instructions of the app. You may need to root your device or use a PC to restore your data with these apps.
Q: How can I change the language of Mystic Messenger?
A: You can change the language of Mystic Messenger by following these steps:
Open the game and tap on Settings on the top right corner.
Tap on Language and choose your preferred language from the list.
Tap on Confirm and restart the game for the changes to take effect.
Q: How can I get more hourglasses in Mystic Messenger?
A: Hourglasses are a type of currency in Mystic Messenger that you can use to unlock new routes, episodes, or features. You can get more hourglasses by following these methods:
Complete the prologue and the first day of the game. You will get 30 hourglasses as a reward.
Log in every day and collect your daily rewards. You can get up to 6 hourglasses per day.
Participate in chat rooms and answer correctly. You can get 1 hourglass for each correct answer.
Watch ads and collect free hourglasses. You can watch up to 10 ads per day and get 1 hourglass for each ad.
Buy hourglasses with real money. You can buy different packages of hourglasses ranging from 10 to 3000.
Q: How can I get a good ending in Mystic Messenger?
A: Getting a good ending in Mystic Messenger depends on your choices and actions throughout the game. Here are some general tips on how to get a good ending:
Pick a route that matches your preferences and personality. Each character has a different personality and story, so you should choose the one that you like the most.
Participate in as many chat rooms as possible. You should aim for at least 70% participation rate for each day, and try to answer in a way that pleases your chosen character.
Make phone calls and send texts to your chosen character. You can increase your affection and intimacy with them by calling them or texting them at certain times.
Choose the right answers during the visual novel mode. You will encounter some scenarios where you have to make a decision that will affect the outcome of the game. You should choose the answers that align with your chosen character's values and goals.
Avoid bad endings and bad relationship endings. You can get a bad ending if you fail to participate enough in chat rooms, or if you make too many wrong choices. You can get a bad relationship ending if you neglect or offend your chosen character, or if you flirt with other characters.
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